Google Cloud’s CEO Discusses AI Progress and Plans at Executive Forum

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Unveiling Google Cloud’s Vision for Generative AI

Generative AI is swiftly becoming the backbone of business transformation, acting as the artist behind content creation, the synthesizer and organizer of information, and the genius architect automating business processes and customer experiences. This realization led Thomas Kurian, the head honcho at Google Cloud, to lay out his grand scheme of pushing the boundaries of generative AI during the company’s Executive Forum.

The Secret Sauce in Google Cloud’s Generative AI Recipe

Foundation models take the center stage of Google Cloud’s generative AI offerings. These behemoths, bred on a cornucopia of unlabeled data, and fine-tuned by self-supervised learning, can churn out text, images, software code, audio, and video – all in a day’s work. With over 60 models up for grabs, companies get the luxury of choosing from various sizes of PaLM 2, each configured with different performance, latency, cost, and memory requirements.

Juggling Workloads in the Generative AI Circus

Enter Vertex AI, Google’s swiss army knife platform that simplifies the deployment of AI and generative models. Through Vertex AI, Google extends three important arms of generative AI – model discovery and tuning, customization tools, and control over data and IP. The cherry on top? Vertex AI provides iron-clad data protection and IP compliance, leaving zero room for data leakage when customizing models.

How Are Companies Joining the AI Parade?

A resounding question still echoes – How are companies embracing this AI renaissance? And the answer is quite enlightening. From GA Telesis employing Vertex AI to automate customer call interpretation, to Snorkel AI customizing patient treatments using the same platform – the world of AI is witnessing widespread adoption. And let’s not forget the role of generative AI in enhancing employee interactions at YouCite and identifying insider threats at Behavior Box.

Do Search and Chat Make a Match Made in AI Heaven?

In the riveting world of customer experience, the idea of search and chat cohabitating is gaining momentum. As travel companies like Priceline scout for ways to craft more personalized customer experiences, the marriage of search and chat through generative AI seems like the perfect solution.

How Mayo and AI are Joining Forces to Battle Burnout

In healthcare, Mayo Foundation is pioneering the use of generative AI and search to unearth complex clinical and medical information. The aim? To automate mundane tasks and give their personnel more time to focus on what really matters. However, Mayo also cautions about the importance of maintaining a human oversight, especially in the early stages of any AI development.

Wayfair’s AI Journey in Redefining Retail

In the retail sector, Wayfair underlines the unique challenge of home category and the significance of pairing AI with search capabilities. As the journey towards the perfect product continues, Wayfair uses machine learning to comprehend customer intent and match them to their desired product.

Wendy’s Recipe for a Better Drive-thru Experience

Wendy’s is reimagining the drive-thru experience by improving speed, accuracy, and consistency. And the secret ingredient? Google’s generative AI. Wendy’s is experimenting with generative AI offerings, such as Vertex AI, to understand made-to-order requests and respond to frequently asked questions.

The Developer’s Dilemma in the AI Age – Priceline’s Story

Priceline outlines the challenge developers face in an AI-driven world. With a focus on crafting experiences over features, developers need a new skill set that goes beyond the ability to write JavaScript. For instance, in prompt engineering, developers need to understand how to assign weights to prompts to guide the behavior of AI models.

Wayfair’s Legacy Solution, Reinvented by Google

Wayfair reminds us that even digitally native companies have legacy digital solutions. The company shares how Google assisted in moving from a monolithic code base to a cloud-native architecture.

Mayo Clinic’s Tryst with Generative AI

Mayo Clinic’s CIO, Cris Ross, shared the organization’s long-standing association with Google and how generative AI has been the latest addition to its AI toolkit. With the immense potential of generative AI in handling enormous data points and aiding physicians, Mayo foresees a promising future for AI in healthcare.

Source: www.forbes.com